Customer Service

Who provides your water?

Apache Junction is served by two different water-utility providers: Apache Junction Water District and Arizona Water Company. Your provider is based on your location.   Click the SERVICE PROVIDER link and type in the a...

Start Water Service

To start services, please click on the Service Agreement link to fill out your application. Email application and required documents to: webmailwater@apachejunctionaz.gov.

Welcome to our payment portal

Access your utility account

Citizen Self Service (CSS) to Resident Access (RA) Transition — FAQs

Resident Access is the new customer payment portal that replaces the Citizen Self Service (CSS) portal. It is a cloud-based platform designed to enhance and streamline municipal payment services.

Prepare to Dig

What you should know BEFORE you dig Arizona law requires anyone who plans to dig in any way for any reason to contact Arizona 811 at least two full working days in advance (excluding weekends and state holidays) to have all ...

Holiday Closures

Holidays observed by the Water District.