Recent payment security updates

June 23, 2026

Dear Customer,

Due to recent payment security updates, some customers may have experienced a declined automatic payment .

To help ensure your payments process successfully, please log in to your Customer Portal and verify that your billing address, including ZIP code, matches the address associated with your payment card.

If your scheduled payment did not process, please update your information and submit a one-time payment through the portal.

If you need assistance, our Customer Service Team is available to help. 

We appreciate your patience and understanding. If you have any questions, please don't hesitate to contact us.

Phone: 480-982-6030

Email: webmailwater@apachejunctionaz.gov

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